Payment and Shipping Policy

Updated: Mar 10, 2021

Shipping policy:

We deliver nationwide.
Free delivery for orders worth over 500,000 VND in Ho Chi Minh City area.
For other provinces and cities, we charge standard shipping fees for orders worth from 300,000 VND. Free delivery for orders worth over 1,500,000 VND. We use PROFESSIONAL TRANSPORTATION SERVICES to ensure customers’ rights:

– Ho Chi Minh City area delivery time is 1 – 2 days by our staff.

– Delivery time to other provinces is 3 – 5 days due to professional shipping services.

However, there are also cases where delivery takes longer but only occurs in force majeure situations as follows: – We will not be able to contact the customer by phone so we cannot deliver. – The delivery address you provided is incorrect or difficult to find. – The partner supplies us with raw materials slower than expected, causing the delivery to be delayed or the shipping partner’s delivery is delayed.

Payments

In order to bring you the best online shopping experience, we offer many payment methods for you to easily choose from:

1. Direct payment (COD)

COD (cash on delivery service) is a payment method by giving money directly to the carrier (postal employee) immediately after receiving the goods.

2. Direct transfer via account number:

Bank: VIB
BankAccount owner: THAI THI CAM HUONG
Account number: 604704060123430

In the payment content, please write the customer’s name + phone number .